All Systems Operational

About This Site

Current information on Service Availability
Subscribe to get real-time updates. Having trouble? Troubleshoot common issues in our Help Center.

Uptime over the past 90 days. View historical uptime.
SMS Operational
90 days ago
100.0 % uptime
Today
SMS API Operational
90 days ago
100.0 % uptime
Today
SMS Engage API Operational
90 days ago
100.0 % uptime
Today
SMS Reporting API Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
Webhook Configuration API Operational
90 days ago
100.0 % uptime
Today
Chat Apps Operational
90 days ago
100.0 % uptime
Today
Reporting API Operational
90 days ago
100.0 % uptime
Today
Webhook Configuration API Operational
90 days ago
100.0 % uptime
Today
ChatApps API Operational
90 days ago
100.0 % uptime
Today
ChatApps Management API Operational
90 days ago
100.0 % uptime
Today
Video Interaction Operational
90 days ago
100.0 % uptime
Today
Management API Operational
90 days ago
100.0 % uptime
Today
Reporting API Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
99.99 % uptime
Today
Voice Messaging API Operational
90 days ago
99.99 % uptime
Today
Call Masking API Operational
90 days ago
100.0 % uptime
Today
Web Platform Operational
90 days ago
99.99 % uptime
Today
Homepage Operational
90 days ago
100.0 % uptime
Today
8x8 Connect Operational
90 days ago
99.98 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
8x8 Converse Operational
90 days ago
100.0 % uptime
Today
Video Interaction agent portal Operational
90 days ago
100.0 % uptime
Today
External Connectivity Operational
90 days ago
100.0 % uptime
Today
SMS, Southeast Asia Operational
90 days ago
100.0 % uptime
Today
SMS, South Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Central Asia Operational
90 days ago
100.0 % uptime
Today
SMS, East Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Western Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Middle East Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Oceania Operational
90 days ago
100.0 % uptime
Today
SMS, Europe Operational
90 days ago
100.0 % uptime
Today
SMS, Africa Operational
90 days ago
100.0 % uptime
Today
SMS Toll-Free, North America Operational
90 days ago
100.0 % uptime
Today
SMS, Latin America Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Number Lookup API Operational
90 days ago
100.0 % uptime
Today
Automation API Operational
90 days ago
100.0 % uptime
Today
Mobile Verification API Operational
90 days ago
100.0 % uptime
Today
Contacts API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 20, 2024

No incidents reported today.

May 19, 2024

No incidents reported.

May 18, 2024
Degradation of Service - Delivery Issue towards Indosat & Hutch operator in Indonesia
Resolved - This incident has been resolved.
May 18, 14:56 UTC
Investigating - We are currently experiencing delivery issues towards Indosat & Hutch operator. We are working with related network operators to investigate the incident.

We apologise for the inconvenience caused if you are impacted with any delivery delays and appreciate your continuous support with 8x8 CPaaS.

Please do reach out to cpaas-support@8x8.com for any further assistance.
May 18, 14:31 UTC
May 17, 2024

No incidents reported.

May 16, 2024
Operator Maintenance - Toward Philippines Smart
Completed - The scheduled maintenance has been completed.
May 16, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 19:00 UTC
Scheduled - Please be informed that the operator is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Philippines Smart handsets.
May 16, 07:22 UTC
High Availability (HA) Activity for SMPP Platform Stage 2
Completed - The scheduled maintenance has been completed.
May 16, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 22:00 UTC
Scheduled - We will be conducting High Availability (HA) Activity on our SMPP platform. You may observe SMPP binds disconnect and re-connect automatically.

Should you observe any further issues, don't hesitate to reach out to us at cpaas-support@8x8.com
May 15, 04:42 UTC
May 15, 2024
Degradation of Service - Delivery Issue towards Pakistan Telenor Operators
Resolved - This incident has been resolved.
May 15, 22:33 UTC
Update - We are continuing to investigate this issue.
May 15, 22:33 UTC
Investigating - We are currently experiencing service degradation towards Pakistan Telenor Operators. We are working with related network operators to investigate the incident.

We apologise for the inconvenience caused if you are impacted, and appreciate your continuous support with 8x8 CPaaS.

Please do reach out to cpaas-support@8x8.com for any further assistance.
May 15, 17:44 UTC
May 14, 2024

No incidents reported.

May 13, 2024
High Availability (HA) Activity for SMPP Platform
Completed - The scheduled maintenance has been completed.
May 13, 22:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 22:00 UTC
Scheduled - We will be conducting High Availability (HA) Activity on our SMPP platform. You may observe SMPP binds disconnect and re-connect automatically.

Should you observe any further issues, don't hesitate to reach out to us at cpaas-support@8x8.com
May 13, 10:22 UTC
May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024
Degradation of Service - Delivery Issue towards Indonesia XL/Axis
Resolved - This incident has been resolved.
May 9, 21:01 UTC
Update - We are continuing to investigate this issue.
May 9, 20:03 UTC
Investigating - We are currently experiencing delivery issues towards XL/Axis. We are working with related network operators to investigate the incident.

We apologise for the inconvenience caused if you are impacted with any delivery delays and appreciate your continuous support with 8x8 CPaaS.

Please do reach out to cpaas-support@8x8.com for any further assistance.
May 9, 19:00 UTC
Partner Maintenance - Toward Indonesia XL
Completed - The scheduled maintenance has been completed.
May 9, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 17:00 UTC
Scheduled - Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Indonesia XL handsets.
May 9, 02:17 UTC
Partner Maintenance - Toward T-Mobile US, United States
Completed - The scheduled maintenance has been completed.
May 9, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 05:00 UTC
Scheduled - Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from T-Mobile US, United States.
Apr 30, 23:05 UTC
May 8, 2024
Operator Maintenance - Toward Indonesia Indosat
Completed - The scheduled maintenance has been completed.
May 8, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 08:30 UTC
Scheduled - Please be informed that the operator is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays in delivering SMS to and from Indonesia Indosat handsets.
Apr 25, 07:14 UTC
May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage