All Systems Operational

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Current information on Service Availability
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Uptime over the past 90 days. View historical uptime.
SMS Operational
90 days ago
100.0 % uptime
Today
SMS API Operational
90 days ago
100.0 % uptime
Today
SMS Engage API Operational
90 days ago
100.0 % uptime
Today
SMS Reporting API Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
Webhook Configuration API Operational
90 days ago
100.0 % uptime
Today
Messaging Apps Operational
90 days ago
100.0 % uptime
Today
Reporting API Operational
90 days ago
100.0 % uptime
Today
Webhook Configuration API Operational
90 days ago
100.0 % uptime
Today
ChatApps API Operational
90 days ago
100.0 % uptime
Today
ChatApps Management API Operational
90 days ago
100.0 % uptime
Today
Video Interaction Operational
90 days ago
100.0 % uptime
Today
Management API Operational
90 days ago
100.0 % uptime
Today
Reporting API Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Voice Messaging API Operational
90 days ago
100.0 % uptime
Today
Call Masking API Operational
90 days ago
100.0 % uptime
Today
Web Platform Operational
90 days ago
100.0 % uptime
Today
Homepage Operational
90 days ago
100.0 % uptime
Today
8x8 Connect Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
8x8 Converse Operational
90 days ago
100.0 % uptime
Today
Video Interaction agent portal Operational
90 days ago
100.0 % uptime
Today
External Connectivity Operational
90 days ago
100.0 % uptime
Today
SMS, Southeast Asia Operational
90 days ago
100.0 % uptime
Today
SMS, South Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Central Asia Operational
90 days ago
100.0 % uptime
Today
SMS, East Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Western Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Middle East Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Oceania Operational
90 days ago
100.0 % uptime
Today
SMS, Europe Operational
90 days ago
100.0 % uptime
Today
SMS, Africa Operational
90 days ago
100.0 % uptime
Today
SMS Toll-Free, North America Operational
90 days ago
100.0 % uptime
Today
SMS, Latin America Operational
90 days ago
100.0 % uptime
Today
Voice, Southeast Asia Operational
90 days ago
100.0 % uptime
Today
Voice, South Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Central Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Western Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Middle East Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Oceania Operational
90 days ago
100.0 % uptime
Today
Voice, Europe Operational
90 days ago
100.0 % uptime
Today
Voice, Africa Operational
90 days ago
100.0 % uptime
Today
Voice, North America Operational
90 days ago
100.0 % uptime
Today
Whatsapp Business API Operational
90 days ago
100.0 % uptime
Today
Viber Business API Operational
90 days ago
100.0 % uptime
Today
JaaS - Jitsi as a Service Operational
90 days ago
100.0 % uptime
Today
Dial-In / Dial-Out Operational
90 days ago
100.0 % uptime
Today
Video Services Operational
90 days ago
100.0 % uptime
Today
JaaS API Operational
90 days ago
100.0 % uptime
Today
Recording Operational
90 days ago
100.0 % uptime
Today
Transcription Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Number Lookup API Operational
90 days ago
100.0 % uptime
Today
Automation API Operational
90 days ago
100.0 % uptime
Today
Mobile Verification API Operational
90 days ago
100.0 % uptime
Today
Contacts API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 14, 2026

No incidents reported today.

Jul 13, 2026
Degradation of Service - Delivery Issue towards Indonesia XL Axiata
Resolved - This incident has been resolved.
Jul 13, 23:11 UTC
Update - We are continuing to investigate this issue.
Jul 13, 22:08 UTC
Investigating - We are currently experiencing delivery issues towards Indonesia XL Axiata. We are working with related network operators to investigate the incident.

We apologise for the inconvenience caused if you are impacted with any delivery delays and appreciate your continuous support with 8x8 CPaaS.

Please do reach out to cpaas-support@8x8.com for any further assistance.
Jul 13, 19:37 UTC
Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026
Partner Maintenance - Toward Malaysia Voice Number Masking
Completed - The scheduled maintenance has been completed.
Jul 7, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 14:00 UTC
Scheduled - Please be informed that our partner is conducting a scheduled maintenance towards Malaysia for Voice Number Masking.

Start: 7 July 2026, 22:00 SGT (7 July 2026, 14:00 UTC)
End: 8 July 2026, 00:00 SGT (7 July 2026, 16:00 UTC)

During the maintenance window, the active calls are maintained and immediate redials will connect calls.

If you have questions or observe any anomalies, please contact our Support Team at cpaas-support@8x8.com
Jun 26, 09:02 UTC
Jul 6, 2026
Meta: WhatsApp Business Account Management — High disruptions
Resolved - The fix for the disruptions impacting WhatsApp Business Account Management has been deployed and this issue is now resolved. Thank you for your patience.
Jul 6, 19:03 UTC
Identified - We are currently experiencing high disruptions impacting 2fa email deliveries on WhatsApp Business Account Management. Our engineering teams are investigating the issue. We will provide another update if additional information is available.
Jul 6, 18:28 UTC
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026
Asia Pacific Platform Region – Scheduled Voice Platform Maintenance
Completed - The scheduled maintenance has been completed.
Jul 1, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 16:00 UTC
Scheduled - This exercise is part of our routine Business Continuity Planning and Disaster Recovery validation to ensure platform resilience and service continuity for all customers.

Start: 2 July 2026, 00:00 SGT (1 July 2026, 16:00 UTC)
End: 2 July 2026, 01:00 SGT (1 July 2026, 17:00 UTC)

Expected Impact: During this maintenance window, there will be a single interval of up to 1 minute where new calls may be dropped. No other service disruption is expected outside of this brief interval.

Our team will actively monitor the platform throughout the entire maintenance window. If you have any questions or observe any anomalies outside the expected impact window, please contact our Support Team at cpaas-support@8x8.com.
Jun 24, 07:35 UTC
Jun 30, 2026

No incidents reported.

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