Please be informed that the operator is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays in delivering SMS to and from Indonesia XL Operator handsets. Posted on
Jul 26, 2024 - 08:36 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jul 16, 2024 - 07:57 UTC
Scheduled -
We are writing to inform you about an upcoming system upgrade to enhance our SMPP Server performance. During this maintenance window, there may be potential service interruptions. The maintenance schedule is as follows:
SMPP Server 1: Start Date/Time: July 30, 11 PM SGT (UTC+8) End Date/Time: July 31, 12 AM SGT (UTC+8) Duration: 1 hour
SMPP Server 2: Start Date/Time: Aug 1, 11 PM SGT (UTC+8) End Date/Time: Aug 2, 12 AM SGT (UTC+8) Duration: 1 hour
Impact:
You may not be able to send traffic via SMPP connection during the maintenance period.
To avoid the disruption:
We highly recommend to connect to our hostname smpp.8x8.com. However if you require to connect to an IP address, please switch to the alternate IP address: 52.220.190.255 instead, to continue uninterrupted service during the upgrade.
Please let us know if you require additional time to switch/update your bind connections. Should you have any questions, do not hesitate to contact us via support@cpaas.8x8.com
We apologize for any inconvenience this may cause.
Jul 16, 2024 - 07:54 UTC
Please be informed that the operator is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays in delivering SMS to and from Malaysia DIGI Operator handsets. Posted on
Jul 26, 2024 - 11:39 UTC
We are writing to inform you about an upcoming system upgrade to enhance our SMPP Server performance. During this maintenance window, there may be potential service interruptions. The maintenance schedule is as follows:
SMPP Server 1: Start Date/Time: July 30, 11 PM SGT (UTC+8) End Date/Time: July 31, 12 AM SGT (UTC+8) Duration: 1 hour
SMPP Server 2: Start Date/Time: Aug 1, 11 PM SGT (UTC+8) End Date/Time: Aug 2, 12 AM SGT (UTC+8) Duration: 1 hour
Impact:
You may not be able to send traffic via SMPP connection during the maintenance period.
To avoid the disruption:
We highly recommend to connect to our hostname smpp.8x8.com. However if you require to connect to an IP address, please switch to the alternate IP address: 52.220.190.255 instead, to continue uninterrupted service during the upgrade.
Please let us know if you require additional time to switch/update your bind connections. Should you have any questions, do not hesitate to contact us via support@cpaas.8x8.com
We apologize for any inconvenience this may cause. Posted on
Jul 16, 2024 - 07:56 UTC
Please be informed that the operator is conducting scheduled maintenance. During the maintenance window, there could be intermittent delays in delivering SMS to and from Indosat Ooredoo Hutchison handsets. Posted on
Jul 26, 2024 - 04:17 UTC
Completed -
The scheduled maintenance has been completed.
Jul 23, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 07:00 UTC
Scheduled -
Please be informed that the operator is conducting scheduled maintenance. During the maintenance window, there could be intermittent delays in delivering SMS to and from Indosat Ooredoo Hutchison handsets.
Jul 5, 12:18 UTC
Completed -
The scheduled maintenance has been completed.
Jul 22, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 07:00 UTC
Update -
Please be informed that the operator is conducting scheduled maintenance. During the maintenance window, there could be intermittent delays in delivering SMS to and from Indosat Ooredoo Hutchison handsets.
Jul 5, 12:16 UTC
Scheduled -
Please be informed that the operator is conducting scheduled maintenance. During the maintenance window, there could be intermittent delays in delivering SMS to and from Indosat Ooredoo Hutchison handsets.
Jul 5, 12:16 UTC
Resolved -
This incident has been resolved.
Jul 19, 10:44 UTC
Investigating -
We are currently experiencing delivery issues towards Indonesia Indosat Hutchison. We are working with related network operators to investigate the incident.
We apologise for the inconvenience caused if you are impacted by any delivery delays and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
Jul 19, 07:14 UTC
Resolved -
This incident has been resolved.
Jul 18, 08:21 UTC
Investigating -
We are experiencing an internal service error in the 8x8 Connect Portal and are currently looking into the issue. You may experience being unable to access transaction logs in the portal.
Jul 18, 05:19 UTC
Resolved -
This incident has been resolved.
Jul 18, 02:00 UTC
Investigating -
We are currently experiencing delivery issues towards Philippines Operator. To ensure continuity of service, we have rerouted our traffic to our backup route but some delay in the delivery may have been observed.
We are working with related network operators to investigate the incident.
We apologize for the inconvenience and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
Jul 18, 00:15 UTC
Resolved -
This incident has been resolved.
Jul 14, 11:38 UTC
Investigating -
We are currently experiencing delivery issues towards XL/Axis. We are working with related network operators to investigate the incident.
We apologise for the inconvenience caused if you are impacted with any delivery delays and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
Jul 14, 10:44 UTC