All Systems Operational

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Current information on Service Availability
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Uptime over the past 90 days. View historical uptime.
SMS Operational
90 days ago
100.0 % uptime
Today
SMS API Operational
90 days ago
100.0 % uptime
Today
SMS Engage API Operational
90 days ago
100.0 % uptime
Today
SMS Reporting API Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
Webhook Configuration API Operational
90 days ago
100.0 % uptime
Today
Chat Apps Operational
90 days ago
100.0 % uptime
Today
Reporting API Operational
90 days ago
100.0 % uptime
Today
Webhook Configuration API Operational
90 days ago
100.0 % uptime
Today
ChatApps API Operational
90 days ago
100.0 % uptime
Today
ChatApps Management API Operational
90 days ago
100.0 % uptime
Today
Video Interaction Operational
90 days ago
100.0 % uptime
Today
Management API Operational
90 days ago
100.0 % uptime
Today
Reporting API Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Voice Messaging API Operational
90 days ago
100.0 % uptime
Today
Call Masking API Operational
90 days ago
100.0 % uptime
Today
Web Platform Operational
90 days ago
99.99 % uptime
Today
Homepage Operational
90 days ago
100.0 % uptime
Today
8x8 Connect Operational
90 days ago
99.96 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
8x8 Converse Operational
90 days ago
100.0 % uptime
Today
Video Interaction agent portal Operational
90 days ago
100.0 % uptime
Today
External Connectivity Operational
SMS, APAC Operational
SMS, Europe Operational
SMS, Middle East & Africa Operational
SMS Toll-Free, North America Operational
SMS, Latin America Operational
Voice Operational
Other Operational
90 days ago
100.0 % uptime
Today
Number Lookup API Operational
90 days ago
100.0 % uptime
Today
Automation API Operational
90 days ago
100.0 % uptime
Today
Mobile Verification API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 30, 2023
Partner Maintenance - Toward United States North America
Completed - The scheduled maintenance has been completed.
Mar 30, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 04:00 UTC
Scheduled - Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from United States North America handsets.
Mar 30, 03:06 UTC
Mar 29, 2023
Partner Maintenance - Toward Vietnam Mobifone Operator
Completed - The scheduled maintenance has been completed.
Mar 29, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 16:00 UTC
Scheduled - Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Vietnam Mobifone handsets.
Mar 29, 08:50 UTC
Mar 28, 2023
Partner Maintenance - Toward Indonesia XL/Axis
Completed - The scheduled maintenance has been completed.
Mar 28, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 15:00 UTC
Scheduled - Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Indonesia XL/Axis handsets.
Mar 27, 07:57 UTC
Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023
Degradation of FAX Service
Resolved - This incident has been resolved.
Mar 20, 10:54 UTC
Investigating - We are currently experiencing service degradation on our SMP FAX Service . We are working with related teams to investigate the incident.

We apologise for the inconvenience caused if you are impacted, and appreciate your continuous support with 8x8 CPaaS.

Please do reach out to cpaas-support@8x8.com for any further assistance.
Mar 20, 08:16 UTC
Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023
Internal WhatsApp Service Issue - Whatsapp Templates
Resolved - This incident has been resolved.
Mar 17, 07:57 UTC
Update - We are continuing to investigate this issue.
Mar 17, 07:06 UTC
Investigating - We are experiencing an issue unable to create a Whatsapp template and we are currently looking into the issue.
Mar 17, 07:04 UTC
Mar 16, 2023
Partner Maintenance - Toward Indonesia Hutchison 3
Completed - The scheduled maintenance has been completed.
Mar 16, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 21:00 UTC
Scheduled - Please be informed that our partner is conducting scheduled maintenance. During the maintenance window, there could be intermittent delays in delivering SMS to and from Toward Indonesia Hutchison 3 handsets.
Mar 16, 03:21 UTC
Partner Maintenance - Toward Indonesia Telkomsel
Completed - The scheduled maintenance has been completed.
Mar 16, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 15:00 UTC
Scheduled - Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Indonesia Telkomsel handsets.
Mar 16, 10:00 UTC
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