Investigating - We are currently facing issue in updating DLRs towards Philippines Smart Operator which will have a partial impact on the delivery reports volume. Please note that this is NOT affecting the actual message delivery.
We are working with related network operators to solve this incident.
We apologise for the inconvenience caused and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
May 18, 05:26 UTC
Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Vietnam Operators handsets. Posted on
May 16, 10:00 UTC
Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from the handsets. Posted on
Mar 25, 06:53 UTC
Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Multiple Country handsets. Posted on
May 17, 08:26 UTC
Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Singapore SingTel handsets. Posted on
May 12, 07:28 UTC
Update -
We will be undergoing scheduled maintenance during this time.
May 12, 07:33 UTC
Scheduled -
Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Singapore SingTel handsets.
May 12, 07:32 UTC
Completed -
The scheduled maintenance has been completed.
May 19, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 20:00 UTC
Scheduled -
Please be informed that operators is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Russia Megafon & Tele2 handsets.
May 4, 14:10 UTC
Completed -
The scheduled maintenance has been completed.
May 18, 22:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 15:45 UTC
Scheduled -
Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Indonesia Indosat handsets.
May 17, 08:33 UTC
Completed -
The scheduled maintenance has been completed.
May 18, 18:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 15:00 UTC
Scheduled -
Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Vietnam Operators handsets.
May 16, 09:58 UTC
Completed -
The scheduled maintenance has been completed.
May 18, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 02:00 UTC
Scheduled -
Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Multiple Country handsets.
May 9, 10:31 UTC
Resolved -
This incident has been resolved.
May 18, 04:06 UTC
Investigating -
We are currently experiencing delivery issues towards Multiple Country Operators. To ensure continuity of service, we have rerouted our traffic to our backup route but some delay in the delivery may have been observed.
We are working with related network operators to investigate the incident.
We apologise for the inconvenience and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
May 17, 20:14 UTC
Resolved -
This incident has been resolved.
May 18, 03:56 UTC
Investigating -
We are currently facing issue in updating DLRs towards Philippines Globe which will have a partial impact on the delivery reports volume. Please note that this is NOT affecting the actual message delivery.
We are working with related network operators to solve this incident.
We apologise for the inconvenience caused and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
May 13, 08:36 UTC
Resolved -
This incident has been resolved.
May 18, 03:54 UTC
Investigating -
We are currently experiencing delivery issues towards Taiwan APT. To ensure continuity of service, we have rerouted our traffic to our backup route but some delay in the delivery may have been observed.
We are working with related network operators to investigate the incident.
We apologise for the inconvenience and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
May 13, 08:03 UTC
Resolved -
This incident has been resolved.
May 18, 03:53 UTC
Investigating -
We are currently experiencing delivery issues towards Multiple Country Operators. To ensure continuity of service, we have rerouted our traffic to our backup route but some delay in the delivery may have been observed.
We are working with related network operators to investigate the incident.
We apologise for the inconvenience and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
May 11, 18:58 UTC
Resolved -
This incident has been resolved.
May 18, 03:51 UTC
Investigating -
We are currently experiencing delivery issues towards Indonesia Telkomsel. To ensure continuity of service, we have rerouted our traffic to our backup route but some delay in the delivery may have been observed.
We are working with related network operators to investigate the incident.
We apologise for the inconvenience and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
May 11, 08:53 UTC
Resolved -
This incident has been resolved.
May 17, 12:08 UTC
Investigating -
We are currently experiencing delivery issues towards Multiple Country. To ensure continuity of service, we have rerouted our traffic to our backup route but some delay in the delivery may have been observed.
We are working with related network operators to investigate the incident.
We apologise for the inconvenience and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
May 17, 11:07 UTC
Resolved -
This incident has been resolved.
May 17, 01:19 UTC
Investigating -
We are currently experiencing delivery issues towards Singapore and Taiwan Operators. To ensure continuity of service, we have rerouted our traffic to our backup route but some delay in the delivery may have been observed.
We are working with related network operators to investigate the incident.
We apologise for the inconvenience and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
May 13, 09:23 UTC
Completed -
The scheduled maintenance has been completed.
May 17, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 20:00 UTC
Scheduled -
Please be informed that operator is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Russia Megafon handsets.
May 4, 14:09 UTC
Completed -
The scheduled maintenance has been completed.
May 16, 21:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 17:00 UTC
Scheduled -
Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Indonesia Hutchison 3 handsets.
May 16, 04:38 UTC
Completed -
The scheduled maintenance has been completed.
May 16, 01:58 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 17:01 UTC
Scheduled -
Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Indonesia Hutchison 3 handsets.
May 15, 12:02 UTC
Completed -
The scheduled maintenance has been completed.
May 12, 07:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
May 12, 06:00 UTC
Scheduled -
Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Multiple Countries handsets.
May 6, 10:23 UTC
Resolved -
We are no longer experiencing delivery issue towards Singapore Simba Telecom. This incident has been resolved.
May 12, 02:44 UTC
Investigating -
We are currently experiencing delivery issues towards Singapore Simba Telecom. To ensure continuity of service, we have rerouted our traffic to our backup route but some delay in the delivery may have been observed.
We are working with related network operators to investigate the incident.
We apologise for the inconvenience and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
May 12, 02:29 UTC
Completed -
The scheduled maintenance has been completed.
May 12, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 20:00 UTC
Scheduled -
Please be informed that operators is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Russia Megafon & Tele2 handsets.
May 4, 14:07 UTC
Completed -
The scheduled maintenance has been completed.
May 11, 19:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 17:00 UTC
Scheduled -
Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Singapore Starhub handsets.
May 11, 13:51 UTC
Resolved -
This incident has been resolved.
May 11, 05:32 UTC
Investigating -
We are currently experiencing delivery issues towards Multiple Country. To ensure continuity of service, we have rerouted our traffic to our backup route but some delay in the delivery may have been observed.
We are working with related network operators to investigate the incident.
We apologise for the inconvenience and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
May 11, 05:30 UTC
Resolved -
This incident has been resolved.
May 11, 01:39 UTC
Investigating -
We are currently experiencing delivery issues towards Taiwan STAR TELECOM . We are working with related network operators to investigate the incident.
We apologise for the inconvenience caused if you are impacted with any delivery delays and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
May 10, 09:49 UTC
Completed -
The scheduled maintenance has been completed.
May 11, 00:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 22:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Apr 29, 19:20 UTC
Scheduled -
Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Multiple Country Operators handsets.
Apr 29, 19:20 UTC
Completed -
The scheduled maintenance has been completed.
May 10, 17:10 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 17:00 UTC
Scheduled -
Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Vietnam Viettel handsets.
May 10, 15:51 UTC
Resolved -
This incident has been resolved.
May 9, 19:09 UTC
Investigating -
We are currently experiencing service degradation towards KDDI Japan. We are working with related network operators to investigate the incident.
We apologise for the inconvenience caused if you are impacted, and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
May 9, 10:46 UTC
Resolved -
This incident has been resolved.
May 9, 12:04 UTC
Investigating -
We are currently experiencing service degradation towards Vietnam Operators. We are working with related network operators to investigate the incident.
We apologise for the inconvenience caused if you are impacted, and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
May 9, 09:20 UTC
Update -
The scheduled maintenance has been completed.
May 9, 07:22 UTC
Completed -
The scheduled maintenance has been completed.
May 9, 03:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 02:40 UTC
Scheduled -
Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Multiple Country handsets.
May 9, 02:39 UTC
Completed -
The scheduled maintenance has been completed.
May 8, 22:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 16:31 UTC
Scheduled -
Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Indonesia Indosat handsets.
May 7, 04:40 UTC
Completed -
The scheduled maintenance has been completed.
May 8, 21:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 19:00 UTC
Scheduled -
Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Multiple Country handsets.
Apr 22, 03:11 UTC
Resolved -
This incident has been resolved.
May 8, 13:35 UTC
Investigating -
We are currently experiencing delivery issues towards Japan Operators. We are working with related network operators to investigate the incident.
We apologise for the inconvenience caused if you are impacted with any delivery delays and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
May 8, 10:28 UTC
Completed -
The scheduled maintenance has been completed.
May 7, 22:13 UTC
Scheduled -
Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Multiple Country Operators handsets.
May 7, 07:31 UTC
Resolved -
This incident has been resolved.
May 6, 14:19 UTC
Investigating -
We are currently experiencing delivery issues towards Philippines Smart. We are working with related network operators to investigate the incident.
We apologise for the inconvenience caused if you are impacted with any delivery delays and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
May 4, 06:26 UTC
Resolved -
We are no longer experiencing delivery issue towards Philippines Operators. This incident has been resolved.
May 6, 10:13 UTC
Investigating -
We are currently experiencing delivery issues towards Philippines Operators. To ensure continuity of service, we have rerouted our traffic to our backup route but some delay in the delivery may have been observed.
We are working with related network operators to investigate the incident.
We apologise for the inconvenience and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
May 6, 10:01 UTC
Resolved -
The incident has been resolved and Services have been restored at side of operator.
May 5, 08:45 UTC
Identified -
We are currently experiencing delivery issues towards Vietnam Viettel. We are working with related network operators to investigate the incident.
We apologise for the inconvenience caused if you are impacted with any delivery delays and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
May 5, 07:05 UTC
Resolved -
We are no longer experiencing delivery issue towards Malaysia Operators. This incident has been resolved.
May 5, 07:15 UTC
Identified -
We are currently experiencing delivery issues towards Malaysia Operators. To ensure continuity of service, we have rerouted our traffic to our backup route but some delay in the delivery may have been observed.
We are working with related network operators to investigate the incident.
We apologise for the inconvenience and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
May 5, 07:13 UTC
Completed -
The scheduled maintenance has been completed.
May 5, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 20:00 UTC
Scheduled -
Please be informed that operators is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Russia Megafon & Tele2 handsets.
May 4, 14:06 UTC