Internal Service Issue - Contacts Management in Customer Portal Error: United Kingdom DC Account
Investigating - We are currently investigating this issue.
May 06, 2025 - 11:05 UTC
Identified - The issue has been identified and a fix is being implemented.
May 06, 2025 - 11:05 UTC
Investigating - We are experiencing an internal service errors on Contacts Management in Customer Portal for United Kingdom DC Account:
Unable to Fetch Contacts
Unable to Add/Delete/Update Contacts and Contact Groups
Unable to Process Upload Contacts

Please accept apologise for inconvenience caused, and please do reach out to cpaas-support@8x8.com for any further assistance.
May 05, 2025 - 07:52 UTC

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90 days ago
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Today
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90 days ago
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May 21, 2025

No incidents reported today.

May 20, 2025

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May 19, 2025
Operator Maintenance - Toward Malaysia Digi
Completed - The scheduled maintenance has been completed.
May 19, 18:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 17:15 UTC
Scheduled - Please be informed that the Digi Operator is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Digi handsets.
May 15, 11:01 UTC
May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025
Operator Maintenance - Toward Indonesia Indosat Ooredoo Hutchison
Completed - The scheduled maintenance has been completed.
May 12, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 06:00 UTC
Scheduled - Please be informed that the Indosat Ooredoo Hutchison Operator is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Indosat Ooredoo Hutchison handsets.
Apr 25, 09:32 UTC
May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025
Degradation of Service - Delivery Issue towards Indonesia - Telkomsel
Resolved - This incident has been resolved.
May 9, 14:26 UTC
Monitoring - We have observed that the traffic quality has back to normal. We will continue to monitor the situation closely.
May 9, 14:09 UTC
Investigating - We are currently experiencing delivery issues towards Indonesia - Telkomsel. We are working with related network operators to investigate the incident.

We apologise for the inconvenience caused if you are impacted by any delivery delays and appreciate your continuous support with 8x8 CPaaS.

Please do reach out to cpaas-support@8x8.com for any further assistance.
May 9, 11:27 UTC
May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

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