All Systems Operational

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Current information on Service Availability
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Uptime over the past 90 days. View historical uptime.
SMS Operational
90 days ago
99.99 % uptime
Today
SMS API Operational
90 days ago
99.99 % uptime
Today
SMS Engage API Operational
90 days ago
100.0 % uptime
Today
SMS Reporting API Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
Webhook Configuration API Operational
90 days ago
100.0 % uptime
Today
Chat Apps Operational
90 days ago
100.0 % uptime
Today
Reporting API Operational
90 days ago
100.0 % uptime
Today
Webhook Configuration API Operational
90 days ago
100.0 % uptime
Today
ChatApps API Operational
90 days ago
100.0 % uptime
Today
ChatApps Management API Operational
90 days ago
100.0 % uptime
Today
Video Interaction Operational
90 days ago
100.0 % uptime
Today
Management API Operational
90 days ago
100.0 % uptime
Today
Reporting API Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Voice Messaging API Operational
90 days ago
100.0 % uptime
Today
Call Masking API Operational
90 days ago
100.0 % uptime
Today
Web Platform Operational
90 days ago
99.99 % uptime
Today
Homepage Operational
90 days ago
100.0 % uptime
Today
8x8 Connect Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
8x8 Converse Operational
90 days ago
99.96 % uptime
Today
Video Interaction agent portal Operational
90 days ago
100.0 % uptime
Today
External Connectivity Operational
SMS, APAC Operational
SMS, Europe Operational
SMS, Middle East & Africa Operational
SMS Toll-Free, North America Operational
SMS, Latin America Operational
Voice Operational
Other Operational
90 days ago
100.0 % uptime
Today
Number Lookup API Operational
90 days ago
100.0 % uptime
Today
Automation API Operational
90 days ago
100.0 % uptime
Today
Mobile Verification API Operational
90 days ago
100.0 % uptime
Today
Contacts API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 26, 2023

No incidents reported today.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023
Partner Maintenance - Toward Indonesia XL Operator
Completed - The scheduled maintenance has been completed.
Sep 19, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 16:00 UTC
Scheduled - Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Indonesia XL handsets.
Sep 18, 08:54 UTC
Sep 18, 2023

No incidents reported.

Sep 17, 2023
Partner Maintenance - Toward Bangladesh Banglalink
Completed - The scheduled maintenance has been completed.
Sep 17, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 05:31 UTC
Scheduled - Please be informed that operator is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Bangladesh Banglalink handsets.
Sep 15, 10:24 UTC
Sep 16, 2023

No incidents reported.

Sep 15, 2023
Degradation of Service Quality towards Philippines Globe Telecom
Resolved - This incident has been resolved.
Sep 15, 07:11 UTC
Investigating - We are currently experiencing service degradation towards Philippines Globe Telecom. We are working with related network operators to investigate the incident.

We apologise for the inconvenience caused if you are impacted, and appreciate your continuous support with 8x8 CPaaS.

Please do reach out to cpaas-support@8x8.com for any further assistance.
Sep 15, 03:19 UTC
Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023
Internal Service Issue - SMS
Resolved - This incident has been resolved.
Sep 12, 07:12 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 12, 07:10 UTC
Investigating - We are experiencing an internal service errors and are currently looking into the issue.
Sep 12, 07:07 UTC
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