Investigating - We are currently experiencing service degradation of 2-Way SMS Service. We are working with related network operators to investigate the incident.
We apologise for the inconvenience caused if you are impacted, and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
Jul 02, 2025 - 03:52 UTC
Completed -
The scheduled maintenance has been completed.
Jul 1, 22:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 18:00 UTC
Scheduled -
Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Malaysia YES handsets.
Jun 30, 01:03 UTC
Resolved -
This incident has been resolved.
Jun 25, 10:13 UTC
Investigating -
We would like to inform you that the full download of SMS logs via the Connect portal is currently impacted by internal service errors. Our technical team is working to resolve the issue at the earliest possible time.
Jun 24, 04:09 UTC