Please be informed that the operator is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays in delivering SMS to and from Indonesia Indosat handsets. Posted on
Apr 25, 2024 - 07:14 UTC
Completed -
The scheduled maintenance has been completed.
Apr 22, 17:47 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 17:32 UTC
Scheduled -
Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Sri Lanka - Hutchinson handsets.
Apr 22, 14:58 UTC
Resolved -
This incident has been resolved.
Apr 20, 00:00 UTC
Investigating -
We are currently experiencing delivery issues towards Indonesia Telkomsel. We are working with related network operators to investigate the incident.
We apologise for the inconvenience caused if you are impacted with any delivery delays and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
Apr 19, 22:21 UTC
Completed -
The scheduled maintenance has been completed.
Apr 18, 21:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 17:00 UTC
Scheduled -
Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays in delivering SMS to and from Singapore Singtel handsets.
Apr 18, 16:19 UTC
Completed -
The scheduled maintenance has been completed.
Apr 17, 17:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 17:00 UTC
Scheduled -
Please be informed that the operator is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays in delivering SMS to Indosat & Hutch handsets.
Apr 17, 14:01 UTC
Resolved -
This incident has been resolved.
Apr 12, 10:24 UTC
Update -
We are continuing to investigate this issue.
Apr 12, 10:24 UTC
Update -
We are continuing to investigate this issue.
Apr 5, 11:01 UTC
Investigating -
We are experiencing an internal service errors and are currently looking into the issue.
User will observe an error when trying to do the following actions for webhooks: Edit, Add, Delete, and Disable.
This is under investigation.
Workaround : Please reach out to support should you require urgent changes to your webhooks.
We are working to solve this incident. We apologize for the inconvenience caused and appreciate your continuous support with 8x8 CPaaS. Please do reach out to cpaas-support@8x8.com for any further assistance.
Apr 5, 10:42 UTC
Please feel free contact cpaas-support@8x8.com should you have any questions or concerns.
Apr 12, 07:28 UTC
Identified -
The issue is due to our web service provider is down.
Our engineers are working on the fix. The portal is affected, but the actual services are running, such as Scheduled Campaigns.
We apologise for the inconvenience.
Please do reach out to cpaas-support@8x8.com for any further assistance.
Apr 12, 07:14 UTC
Investigating -
We are experiencing an issue on our Connect portal (https://connect.8x8.com/) which it's currently inaccessible. Our team is investigating on this incident.
We apologise for the inconvenience caused if you are impacted, and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
Apr 12, 07:04 UTC