All Systems Operational

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Current information on Service Availability
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Uptime over the past 90 days. View historical uptime.
SMS Operational
90 days ago
100.0 % uptime
Today
SMS API Operational
90 days ago
100.0 % uptime
Today
SMS Engage API Operational
90 days ago
100.0 % uptime
Today
SMS Reporting API Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
Webhook Configuration API Operational
90 days ago
100.0 % uptime
Today
Chat Apps Operational
90 days ago
100.0 % uptime
Today
Reporting API Operational
90 days ago
100.0 % uptime
Today
Webhook Configuration API Operational
90 days ago
100.0 % uptime
Today
ChatApps API Operational
90 days ago
100.0 % uptime
Today
ChatApps Management API Operational
90 days ago
100.0 % uptime
Today
Video Interaction Operational
90 days ago
100.0 % uptime
Today
Management API Operational
90 days ago
100.0 % uptime
Today
Reporting API Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Voice Messaging API Operational
90 days ago
100.0 % uptime
Today
Call Masking API Operational
90 days ago
100.0 % uptime
Today
Web Platform Operational
90 days ago
99.99 % uptime
Today
Homepage Operational
90 days ago
100.0 % uptime
Today
8x8 Connect Operational
90 days ago
99.98 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
8x8 Converse Operational
90 days ago
100.0 % uptime
Today
Video Interaction agent portal Operational
90 days ago
100.0 % uptime
Today
External Connectivity Operational
90 days ago
100.0 % uptime
Today
SMS, Southeast Asia Operational
90 days ago
100.0 % uptime
Today
SMS, South Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Central Asia Operational
90 days ago
100.0 % uptime
Today
SMS, East Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Western Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Middle East Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Oceania Operational
90 days ago
100.0 % uptime
Today
SMS, Europe Operational
90 days ago
100.0 % uptime
Today
SMS, Africa Operational
90 days ago
100.0 % uptime
Today
SMS Toll-Free, North America Operational
90 days ago
100.0 % uptime
Today
SMS, Latin America Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Number Lookup API Operational
90 days ago
100.0 % uptime
Today
Automation API Operational
90 days ago
100.0 % uptime
Today
Mobile Verification API Operational
90 days ago
100.0 % uptime
Today
Contacts API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 24, 2024

No incidents reported today.

Apr 23, 2024

No incidents reported.

Apr 22, 2024
Operator Maintenance - Hutchinson - Sri Lanka
Completed - The scheduled maintenance has been completed.
Apr 22, 17:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 17:32 UTC
Scheduled - Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Sri Lanka - Hutchinson handsets.
Apr 22, 14:58 UTC
Apr 21, 2024

No incidents reported.

Apr 20, 2024
Degradation of Service - Delivery Issue towards Indonesia Telkomsel
Resolved - This incident has been resolved.
Apr 20, 00:00 UTC
Investigating - We are currently experiencing delivery issues towards Indonesia Telkomsel. We are working with related network operators to investigate the incident.

We apologise for the inconvenience caused if you are impacted with any delivery delays and appreciate your continuous support with 8x8 CPaaS.

Please do reach out to cpaas-support@8x8.com for any further assistance.
Apr 19, 22:21 UTC
Apr 19, 2024
Apr 18, 2024
Partner Maintenance - Singtel Singapore
Completed - The scheduled maintenance has been completed.
Apr 18, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 17:00 UTC
Scheduled - Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays in delivering SMS to and from Singapore Singtel handsets.
Apr 18, 16:19 UTC
Apr 17, 2024
Operator Maintenance - Operator Indosat & Hutch in Indonesia
Completed - The scheduled maintenance has been completed.
Apr 17, 17:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 17:00 UTC
Scheduled - Please be informed that the operator is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays in delivering SMS to Indosat & Hutch handsets.
Apr 17, 14:01 UTC
Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Internal Service Issue - Bug in Connect Webhook Actions
Resolved - This incident has been resolved.
Apr 12, 10:24 UTC
Update - We are continuing to investigate this issue.
Apr 12, 10:24 UTC
Update - We are continuing to investigate this issue.
Apr 5, 11:01 UTC
Investigating - We are experiencing an internal service errors and are currently looking into the issue.

User will observe an error when trying to do the following actions for webhooks: Edit, Add, Delete, and Disable.

This is under investigation.

Workaround : Please reach out to support should you require urgent changes to your webhooks.

We are working to solve this incident.
We apologize for the inconvenience caused and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
Apr 5, 10:42 UTC
Internal Service Issue - 8x8 Connect Portal
Postmortem - Read details
Apr 16, 09:19 UTC
Resolved - The Connect portal https://connect.8x8.com/login is now accessible.

We apologise again for the inconvenience.

Please feel free contact cpaas-support@8x8.com should you have any questions or concerns.
Apr 12, 07:28 UTC
Identified - The issue is due to our web service provider is down.

Our engineers are working on the fix. The portal is affected, but the actual services are running, such as Scheduled Campaigns.

We apologise for the inconvenience.

Please do reach out to cpaas-support@8x8.com for any further assistance.
Apr 12, 07:14 UTC
Investigating - We are experiencing an issue on our Connect portal (https://connect.8x8.com/) which it's currently inaccessible. Our team is investigating on this incident.

We apologise for the inconvenience caused if you are impacted, and appreciate your continuous support with 8x8 CPaaS.

Please do reach out to cpaas-support@8x8.com for any further assistance.
Apr 12, 07:04 UTC
Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

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