Investigating - We are currently investigating this issue.
May 06, 2025 - 11:05 UTC
Identified - The issue has been identified and a fix is being implemented.
May 06, 2025 - 11:05 UTC
Investigating - We are experiencing an internal service errors on Contacts Management in Customer Portal for United Kingdom DC Account: Unable to Fetch Contacts Unable to Add/Delete/Update Contacts and Contact Groups Unable to Process Upload Contacts
Please accept apologise for inconvenience caused, and please do reach out to cpaas-support@8x8.com for any further assistance.
May 05, 2025 - 07:52 UTC
Please be informed that the Digi Operator is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Digi handsets. Posted on
May 15, 2025 - 11:01 UTC
Completed -
The scheduled maintenance has been completed.
May 12, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 06:00 UTC
Scheduled -
Please be informed that the Indosat Ooredoo Hutchison Operator is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Indosat Ooredoo Hutchison handsets.
Apr 25, 09:32 UTC
Resolved -
This incident has been resolved.
May 9, 14:26 UTC
Monitoring -
We have observed that the traffic quality has back to normal. We will continue to monitor the situation closely.
May 9, 14:09 UTC
Investigating -
We are currently experiencing delivery issues towards Indonesia - Telkomsel. We are working with related network operators to investigate the incident.
We apologise for the inconvenience caused if you are impacted by any delivery delays and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
May 9, 11:27 UTC
Completed -
The scheduled maintenance has been completed.
May 6, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 16:00 UTC
Scheduled -
Please be informed that the Indosat Ooredoo Hutchison Operator is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Indosat Ooredoo Hutchison handsets.
Apr 30, 08:07 UTC