All Systems Operational

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Current information on Service Availability
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Uptime over the past 90 days. View historical uptime.
SMS Operational
90 days ago
100.0 % uptime
Today
SMS API Operational
90 days ago
100.0 % uptime
Today
SMS Engage API Operational
90 days ago
100.0 % uptime
Today
SMS Reporting API Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
Webhook Configuration API Operational
90 days ago
100.0 % uptime
Today
Messaging Apps Operational
90 days ago
100.0 % uptime
Today
Reporting API Operational
90 days ago
100.0 % uptime
Today
Webhook Configuration API Operational
90 days ago
100.0 % uptime
Today
ChatApps API Operational
90 days ago
100.0 % uptime
Today
ChatApps Management API Operational
90 days ago
100.0 % uptime
Today
Video Interaction Operational
90 days ago
100.0 % uptime
Today
Management API Operational
90 days ago
100.0 % uptime
Today
Reporting API Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Voice Messaging API Operational
90 days ago
100.0 % uptime
Today
Call Masking API Operational
90 days ago
100.0 % uptime
Today
Web Platform Operational
90 days ago
99.95 % uptime
Today
Homepage Operational
90 days ago
100.0 % uptime
Today
8x8 Connect Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
8x8 Converse Operational
90 days ago
99.76 % uptime
Today
Video Interaction agent portal Operational
90 days ago
100.0 % uptime
Today
External Connectivity Operational
90 days ago
100.0 % uptime
Today
SMS, Southeast Asia Operational
90 days ago
100.0 % uptime
Today
SMS, South Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Central Asia Operational
90 days ago
100.0 % uptime
Today
SMS, East Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Western Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Middle East Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Oceania Operational
90 days ago
100.0 % uptime
Today
SMS, Europe Operational
90 days ago
100.0 % uptime
Today
SMS, Africa Operational
90 days ago
100.0 % uptime
Today
SMS Toll-Free, North America Operational
90 days ago
100.0 % uptime
Today
SMS, Latin America Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
JaaS - Jitsi as a Service Operational
90 days ago
99.99 % uptime
Today
Dial-In / Dial-Out Operational
90 days ago
100.0 % uptime
Today
Video Services Operational
90 days ago
100.0 % uptime
Today
JaaS API Operational
90 days ago
100.0 % uptime
Today
Recording Operational
90 days ago
100.0 % uptime
Today
Transcription Operational
90 days ago
99.99 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Number Lookup API Operational
90 days ago
100.0 % uptime
Today
Automation API Operational
90 days ago
100.0 % uptime
Today
Mobile Verification API Operational
90 days ago
100.0 % uptime
Today
Contacts API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Partner Maintenance - Toward Malaysia - XOX Feb 3, 2026 17:00-21:00 UTC

Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Malaysia - XOX handsets.
Posted on Jan 28, 2026 - 09:23 UTC

Partner Maintenance - Toward Taiwan Operator Feb 4, 2026 16:00 - Feb 5, 2026 00:00 UTC

Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there may be intermittent delays in delivering DLR (Delivery Reports) for SMS to and from Taiwan operator handsets.
Posted on Jan 20, 2026 - 11:03 UTC

Partner Maintenance - Toward Malaysia - XOX Feb 4, 2026 17:00-21:00 UTC

Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Malaysia - XOX handsets.
Posted on Jan 28, 2026 - 09:25 UTC
Feb 1, 2026

No incidents reported today.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026
Asia Pacific Platform Region, Voice Infrastructure Upgrade (Zero Downtime Expected)
Completed - The scheduled maintenance has been completed.
Jan 29, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 18:00 UTC
Scheduled - We will be performing a scheduled infrastructure upgrade for Voice services on our Asia Pacific Platform Region to enhance system performance and stability.

Start: January 30, 2026, 2:00 AM SGT (UTC+8)
End: January 30, 2026, 3:00 AM SGT (UTC+8)

Expected Impact: None. This is a zero-downtime activity; all voice services will remain fully operational.

Our team will monitor the platform throughout the window. If you have questions or observe any anomalies, please contact our Support Team at cpaas-support@8x8.com
Jan 29, 04:53 UTC
8x8 Voice Platform - Thailand Number Masking Service Issue
Resolved - Internal service errors affecting our Voice Number Masking Service towards Thailand has been identified and resolved.

Incident Description
Start Time: January 29, 2026, 18:00 SGT
End Time: January 29, 2026, 19:47 PM SGT
Duration: 1 hour 47 minutes

Affected Services/Features:
8x8 Voice Platform -  Thailand termination for Number Masking Service

Affected Operators: AIS, DTAC, True Move, CAT

We apologise for the inconvenience.
Please do reach out to cpaas-support@8x8.com for any further assistance.
Jan 29, 10:00 UTC
Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

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