All Systems Operational

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Current information on Service Availability
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Uptime over the past 90 days. View historical uptime.
SMS Operational
90 days ago
100.0 % uptime
Today
SMS API Operational
90 days ago
100.0 % uptime
Today
SMS Engage API Operational
90 days ago
100.0 % uptime
Today
SMS Reporting API Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
Webhook Configuration API Operational
90 days ago
100.0 % uptime
Today
Messaging Apps Operational
90 days ago
100.0 % uptime
Today
Reporting API Operational
90 days ago
100.0 % uptime
Today
Webhook Configuration API Operational
90 days ago
100.0 % uptime
Today
ChatApps API Operational
90 days ago
100.0 % uptime
Today
ChatApps Management API Operational
90 days ago
100.0 % uptime
Today
Video Interaction Operational
90 days ago
100.0 % uptime
Today
Management API Operational
90 days ago
100.0 % uptime
Today
Reporting API Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Voice Messaging API Operational
90 days ago
100.0 % uptime
Today
Call Masking API Operational
90 days ago
100.0 % uptime
Today
Web Platform Operational
90 days ago
100.0 % uptime
Today
Homepage Operational
90 days ago
100.0 % uptime
Today
8x8 Connect Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
8x8 Converse Operational
90 days ago
100.0 % uptime
Today
Video Interaction agent portal Operational
90 days ago
100.0 % uptime
Today
External Connectivity Operational
90 days ago
100.0 % uptime
Today
SMS, Southeast Asia Operational
90 days ago
100.0 % uptime
Today
SMS, South Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Central Asia Operational
90 days ago
100.0 % uptime
Today
SMS, East Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Western Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Middle East Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Oceania Operational
90 days ago
100.0 % uptime
Today
SMS, Europe Operational
90 days ago
100.0 % uptime
Today
SMS, Africa Operational
90 days ago
100.0 % uptime
Today
SMS Toll-Free, North America Operational
90 days ago
100.0 % uptime
Today
SMS, Latin America Operational
90 days ago
100.0 % uptime
Today
Voice, Southeast Asia Operational
90 days ago
100.0 % uptime
Today
Voice, South Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Central Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Western Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Middle East Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Oceania Operational
90 days ago
100.0 % uptime
Today
Voice, Europe Operational
90 days ago
100.0 % uptime
Today
Voice, Africa Operational
90 days ago
100.0 % uptime
Today
Voice, North America Operational
90 days ago
100.0 % uptime
Today
Whatsapp Business API Operational
90 days ago
100.0 % uptime
Today
Viber Business API Operational
90 days ago
100.0 % uptime
Today
JaaS - Jitsi as a Service Operational
90 days ago
100.0 % uptime
Today
Dial-In / Dial-Out Operational
90 days ago
100.0 % uptime
Today
Video Services Operational
90 days ago
100.0 % uptime
Today
JaaS API Operational
90 days ago
100.0 % uptime
Today
Recording Operational
90 days ago
100.0 % uptime
Today
Transcription Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Number Lookup API Operational
90 days ago
100.0 % uptime
Today
Automation API Operational
90 days ago
100.0 % uptime
Today
Mobile Verification API Operational
90 days ago
100.0 % uptime
Today
Contacts API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Operator Maintenance - Malaysia U Mobile Jun 16, 2026 19:00-23:00 UTC

Please be informed that the operator is conducting a scheduled maintenance. You may experience intermittent delivery towards Malaysia U Mobile during this period.
Posted on Jun 14, 2026 - 07:23 UTC
Jun 15, 2026

No incidents reported today.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026
Meta: Coexistence - Onboarding — High disruptions
Resolved - We have recovered from an earlier outage impacting WhatsApp Coexistence Onboarding and services have now been restored. We apologize for any inconvenience that this may have caused.
Jun 12, 18:18 UTC
Identified - We are currently experiencing high disruptions impacting WhatsApp Coexistence. Our engineering teams are investigating the issue. We will provide another update within 1 hour or sooner if additional information is available.
Jun 12, 14:43 UTC
Meta: Coexistence - Messaging — High disruptions
Resolved - We have recovered from an earlier outage impacting WhatsApp Coexistence Messaging and services have now been restored. We apologize for any inconvenience that this may have caused.
Jun 12, 18:18 UTC
Identified - We are currently experiencing high disruptions impacting WhatsApp Coexistence. Our engineering teams are investigating the issue. We will provide another update within 1 hour or sooner if additional information is available.
Jun 12, 14:38 UTC
Meta: Embedded Signup — High disruptions
Resolved - We have recovered from an earlier outage impacting Embedded Signup and services have now been restored. We apologize for any inconvenience that this may have caused.
Jun 12, 17:43 UTC
Identified - We are currently experiencing high disruptions impacting Embedded Signup. Our engineering teams are investigating the issue. We will provide another update within 1 hour or sooner if additional information is available.
Jun 12, 16:13 UTC
Meta: WhatsApp Business Account Management — High disruptions
Resolved - We have recovered from an earlier outage impacting WhatsApp Business Account Management, and services have now been restored. We apologize for any inconvenience that this may have caused.
Jun 12, 17:28 UTC
Identified - We are currently experiencing high disruptions impacting WhatsApp Business Account Management. Our engineering teams are investigating the issue. We will provide another update within 1 hour or sooner if additional information is available.
Jun 12, 16:18 UTC
Meta: Cloud API - Calling — High disruptions
Resolved - We have recovered from an earlier outage impacting Cloud API - Calling, and services have now been restored. We apologize for any inconvenience that this may have caused.
Jun 12, 17:23 UTC
Identified - We are currently experiencing high disruptions impacting Cloud API - Calling. Our engineering teams are investigating the issue. We will provide another update within 1 hour or sooner if additional information is available.
Jun 12, 14:48 UTC
Meta: Marketing Messages API for WhatsApp — High disruptions
Resolved - We have recovered from an earlier outage impacting Marketing Messages API for WhatsApp, and services have now been restored. We apologize for any inconvenience that this may have caused.
Jun 12, 17:18 UTC
Identified - We are currently experiencing high disruptions impacting Marketing Messages API for WhatsApp. Our engineering teams are investigating the issue. We will provide another update within 1 hour or sooner if additional information is available.
Jun 12, 14:43 UTC
Meta: Cloud API — High disruptions
Resolved - We have recovered from an earlier outage impacting Cloud API, and services have now been restored. We apologize for any inconvenience that this may have caused.
Jun 12, 17:18 UTC
Identified - We are currently experiencing high disruptions impacting WhatsApp Cloud API. Our engineering teams are investigating the issue. We will provide another update within 1 hour or sooner if additional information is available.
Jun 12, 14:33 UTC
Degradation of Service - Delivery Issue towards Maxis Malaysia Domestic
Resolved - This incident has been resolved.
Jun 12, 06:07 UTC
Investigating - Please be informed that Maxis Malaysia is undergoing an unplanned maintenance.
You may experience occasional intermittent delivery or slight delays towards Maxis Domestic during this period.
For International traffic will not impacted.

We apologise for the inconvenience caused if you are impacted with any delivery delays and appreciate your continuous support with 8x8 CPaaS.

Please do reach out to cpaas-support@8x8.com for any further assistance.
Jun 12, 03:43 UTC
Jun 11, 2026
Internal Service Issue: Reporting Update Delay - Connect Portal
Resolved - This incident has been resolved.
Jun 11, 02:44 UTC
Update - We are continuing to investigate this issue.
Jun 11, 01:50 UTC
Investigating - We are currently experiencing a delay in updating message statuses in the Connect Portal.

Status: Message Delivery is NOT affected.
Issue: Latency in reporting and transaction logs.

We are monitoring the recovery of the reporting queues and will provide an update shortly. For support, contact cpaas-support@8x8.com.
Jun 11, 01:49 UTC
Jun 10, 2026
Degradation of Service - Delivery Issue towards Thailand Operators
Resolved - This incident has been resolved.
Jun 10, 03:26 UTC
Investigating - We are currently experiencing delivery issues towards Thailand Operators.
To ensure continuity of service, we have rerouted our traffic to our backup route.

We are working with related network operators to investigate the incident.
We apologise for the inconvenience and appreciate your continuous support with 8x8 CPaaS.

Please do reach out to cpaas-support@8x8.com for any further assistance.
Jun 10, 01:53 UTC
Jun 9, 2026
Internal Service Issue - 8x8 Connect Portal Indonesia (ID) Region
Resolved - This incident has been resolved.
Jun 9, 05:10 UTC
Investigating - We are currently investigating an internal service issue affecting the 8x8 Connect Portal. Users may experience difficulties accessing the dashboard at this time.

Our engineering team is actively working to resolve the issue, and we will provide further updates as soon as they become available.

We apologize for the inconvenience caused and appreciate your patience while we work on restoring normal service.

For any urgent assistance, please contact CPaaS Support at cpaas-support@8x8.com.
Jun 9, 01:48 UTC
Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026
Partner Maintenance - Toward Indonesia Indosat Ooredoo Hutchinson
Completed - The scheduled maintenance has been completed.
Jun 3, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 16:00 UTC
Scheduled - Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Indonesia Indosat Ooredoo Hutchinson handsets.
Jun 3, 09:02 UTC
Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

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