All Systems Operational

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Current information on Service Availability
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Uptime over the past 90 days. View historical uptime.
SMS Operational
90 days ago
100.0 % uptime
Today
SMS API Operational
90 days ago
100.0 % uptime
Today
SMS Engage API Operational
90 days ago
100.0 % uptime
Today
SMS Reporting API Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
Webhook Configuration API Operational
90 days ago
100.0 % uptime
Today
Messaging Apps Operational
90 days ago
100.0 % uptime
Today
Reporting API Operational
90 days ago
100.0 % uptime
Today
Webhook Configuration API Operational
90 days ago
100.0 % uptime
Today
ChatApps API Operational
90 days ago
100.0 % uptime
Today
ChatApps Management API Operational
90 days ago
100.0 % uptime
Today
Video Interaction Operational
90 days ago
100.0 % uptime
Today
Management API Operational
90 days ago
100.0 % uptime
Today
Reporting API Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Voice Messaging API Operational
90 days ago
100.0 % uptime
Today
Call Masking API Operational
90 days ago
100.0 % uptime
Today
Web Platform Operational
90 days ago
100.0 % uptime
Today
Homepage Operational
90 days ago
100.0 % uptime
Today
8x8 Connect Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
8x8 Converse Operational
90 days ago
100.0 % uptime
Today
Video Interaction agent portal Operational
90 days ago
100.0 % uptime
Today
External Connectivity Operational
90 days ago
100.0 % uptime
Today
SMS, Southeast Asia Operational
90 days ago
100.0 % uptime
Today
SMS, South Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Central Asia Operational
90 days ago
100.0 % uptime
Today
SMS, East Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Western Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Middle East Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Oceania Operational
90 days ago
100.0 % uptime
Today
SMS, Europe Operational
90 days ago
100.0 % uptime
Today
SMS, Africa Operational
90 days ago
100.0 % uptime
Today
SMS Toll-Free, North America Operational
90 days ago
100.0 % uptime
Today
SMS, Latin America Operational
90 days ago
100.0 % uptime
Today
Voice, Southeast Asia Operational
90 days ago
100.0 % uptime
Today
Voice, South Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Central Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Western Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Middle East Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Oceania Operational
90 days ago
100.0 % uptime
Today
Voice, Europe Operational
90 days ago
100.0 % uptime
Today
Voice, Africa Operational
90 days ago
100.0 % uptime
Today
Voice, North America Operational
90 days ago
100.0 % uptime
Today
Whatsapp Business API Operational
90 days ago
100.0 % uptime
Today
Viber Business API Operational
90 days ago
100.0 % uptime
Today
JaaS - Jitsi as a Service Operational
90 days ago
100.0 % uptime
Today
Dial-In / Dial-Out Operational
90 days ago
100.0 % uptime
Today
Video Services Operational
90 days ago
100.0 % uptime
Today
JaaS API Operational
90 days ago
100.0 % uptime
Today
Recording Operational
90 days ago
100.0 % uptime
Today
Transcription Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Number Lookup API Operational
90 days ago
100.0 % uptime
Today
Automation API Operational
90 days ago
100.0 % uptime
Today
Mobile Verification API Operational
90 days ago
100.0 % uptime
Today
Contacts API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 11, 2026

No incidents reported today.

Apr 10, 2026

No incidents reported.

Apr 9, 2026
Partner Maintenance - Toward Japan Rakuten Mobile
Completed - The scheduled maintenance has been completed.
Apr 9, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 13:00 UTC
Scheduled - Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Japan Rakuten Mobile handsets.
Apr 3, 06:46 UTC
Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026
Operator Maintenance - Toward Indonesia Telkomsel
Completed - The scheduled maintenance has been completed.
Apr 6, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 17:00 UTC
Scheduled - Please be informed that the Telkomsel Operator is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Telkomsel in Indonesia handsets.
Apr 3, 11:52 UTC
Partner Maintenance - Toward Japan Rakuten Mobile
Completed - The scheduled maintenance has been completed.
Apr 6, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 13:00 UTC
Scheduled - Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Toward Japan Rakuten Mobile handsets.
Apr 3, 06:42 UTC
Degradation of Service - Delivery Issue towards Malaysia - Tunetalk
Resolved - This incident has been resolved.
Apr 6, 03:50 UTC
Investigating - We are currently experiencing delivery issues towards Malaysia - Tunetalk. We are working with related network operators to investigate the incident.

We apologise for the inconvenience caused if you are impacted with any delivery delays and appreciate your continuous support with 8x8 CPaaS.

Please do reach out to cpaas-support@8x8.com for any further assistance.
Apr 6, 01:35 UTC
Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026
Partner Maintenance - Toward United States Toll Free Number
Completed - The scheduled maintenance has been completed.
Apr 3, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 08:00 UTC
Scheduled - Please be informed that our Toll-Free partner is conducting a scheduled maintenance.
During the maintenance window, Toll-Free message delivery and processing times may be impacted.

No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.
Apr 2, 15:23 UTC
Apr 2, 2026
Partner Maintenance - Toward Indonesia Indosat Ooredoo Hutchinson
Completed - The scheduled maintenance has been completed.
Apr 2, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 16:00 UTC
Scheduled - Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Indonesia Indosat Ooredoo Hutchinson handsets.
Apr 2, 05:22 UTC
Apr 1, 2026
Operator Maintenance - Toward Indonesia Telkomsel
Completed - The scheduled maintenance has been completed.
Apr 1, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 17:00 UTC
Scheduled - Please be informed that the Telkomsel Operator is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Telkomsel in Indonesia handsets.
Mar 31, 11:22 UTC
Mar 31, 2026
Partner Maintenance - Toward Malaysia Voice Number Masking
Completed - The scheduled maintenance has been completed.
Mar 31, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 13:00 UTC
Scheduled - Please be informed that our partner is conducting a scheduled maintenance towards Malaysia for Voice Number Masking.

Start Date/Time: 31 March 2026, 09:00 PM (SGT)
End Date/Time: 31 March 2026, 11:00 PM (SGT)

During the maintenance window, the active calls are maintained and immediate redials will connect calls.
Mar 18, 07:03 UTC
Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

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