All Systems Operational

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Current information on Service Availability
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SMS Operational
90 days ago
100.0 % uptime
Today
SMS API Operational
90 days ago
100.0 % uptime
Today
SMS Engage API Operational
90 days ago
100.0 % uptime
Today
SMS Reporting API Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
Webhook Configuration API Operational
90 days ago
100.0 % uptime
Today
Messaging Apps Operational
90 days ago
100.0 % uptime
Today
Reporting API Operational
90 days ago
100.0 % uptime
Today
Webhook Configuration API Operational
90 days ago
100.0 % uptime
Today
ChatApps API Operational
90 days ago
100.0 % uptime
Today
ChatApps Management API Operational
90 days ago
100.0 % uptime
Today
Video Interaction Operational
90 days ago
100.0 % uptime
Today
Management API Operational
90 days ago
100.0 % uptime
Today
Reporting API Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Voice Messaging API Operational
90 days ago
100.0 % uptime
Today
Call Masking API Operational
90 days ago
100.0 % uptime
Today
Web Platform Operational
90 days ago
100.0 % uptime
Today
Homepage Operational
90 days ago
100.0 % uptime
Today
8x8 Connect Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
8x8 Converse Operational
90 days ago
100.0 % uptime
Today
Video Interaction agent portal Operational
90 days ago
100.0 % uptime
Today
External Connectivity Operational
90 days ago
100.0 % uptime
Today
SMS, Southeast Asia Operational
90 days ago
100.0 % uptime
Today
SMS, South Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Central Asia Operational
90 days ago
100.0 % uptime
Today
SMS, East Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Western Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Middle East Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Oceania Operational
90 days ago
100.0 % uptime
Today
SMS, Europe Operational
90 days ago
100.0 % uptime
Today
SMS, Africa Operational
90 days ago
100.0 % uptime
Today
SMS Toll-Free, North America Operational
90 days ago
100.0 % uptime
Today
SMS, Latin America Operational
90 days ago
100.0 % uptime
Today
Voice, Southeast Asia Operational
90 days ago
100.0 % uptime
Today
Voice, South Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Central Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Western Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Middle East Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Oceania Operational
90 days ago
100.0 % uptime
Today
Voice, Europe Operational
90 days ago
100.0 % uptime
Today
Voice, Africa Operational
90 days ago
100.0 % uptime
Today
Voice, North America Operational
90 days ago
100.0 % uptime
Today
JaaS - Jitsi as a Service Operational
90 days ago
99.99 % uptime
Today
Dial-In / Dial-Out Operational
90 days ago
100.0 % uptime
Today
Video Services Operational
90 days ago
100.0 % uptime
Today
JaaS API Operational
90 days ago
100.0 % uptime
Today
Recording Operational
90 days ago
100.0 % uptime
Today
Transcription Operational
90 days ago
99.99 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Number Lookup API Operational
90 days ago
100.0 % uptime
Today
Automation API Operational
90 days ago
100.0 % uptime
Today
Mobile Verification API Operational
90 days ago
100.0 % uptime
Today
Contacts API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

1 of 2 - High Availability (HA) Activity for SMPP Platform 2026 Mar 3, 2026 16:00-19:00 UTC

We will be conducting High Availability (HA) Activity on our CPaaS platform.
No downtime is expected.

You may observe SMPP binds disconnect and re-connect automatically.

Should you observe any further issues, don't hesitate to reach out to us at cpaas-support@8x8.com

Posted on Feb 18, 2026 - 05:54 UTC

Partner Maintenance - Toward Japan Rakuten Mar 16, 2026 13:00-20:00 UTC

Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Japan Rakuten handsets.
Posted on Feb 18, 2026 - 04:24 UTC

2 of 2 - High Availability (HA) Activity for SMPP Platform 2026 Mar 24, 2026 00:00-03:00 UTC

We will be conducting High Availability (HA) Activity on our CPaaS platform.
No downtime is expected.

You may observe SMPP binds disconnect and re-connect automatically.

Should you observe any further issues, don't hesitate to reach out to us at cpaas-support@8x8.com

Posted on Feb 18, 2026 - 05:56 UTC
Feb 26, 2026

No incidents reported today.

Feb 25, 2026

No incidents reported.

Feb 24, 2026
Completed - The scheduled maintenance has been completed.
Feb 24, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 15:00 UTC
Scheduled - Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Japan SoftBank handsets.
Feb 19, 08:07 UTC
Feb 23, 2026
Completed - The scheduled maintenance has been completed.
Feb 23, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 20:00 UTC
Scheduled - Please be informed that our partner is conducting a scheduled maintenance towards Singapore for Voice Number Masking.

Start Date/Time: 24 February 2026, 04:00 AM (SGT)
End Date/Time: 24 February 2026, 05:30 AM (SGT)

During the maintenance window, the active calls are maintained and immediate redials will connect calls.

Feb 19, 06:54 UTC
Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026
Completed - The scheduled maintenance has been completed.
Feb 17, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 20:00 UTC
Scheduled - Please be informed that our partner is conducting a scheduled maintenance towards Malaysia for Voice Number Masking.

Start Date/Time: 18 February 2026, 04:00 AM (SGT)
End Date/Time: 18 February 2026, 05:00 AM (SGT)

During the maintenance window, the active calls are maintained and immediate redials will connect calls.

Feb 12, 10:47 UTC
Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.