All Systems Operational

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Current information on Service Availability
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Uptime over the past 90 days. View historical uptime.
SMS Operational
90 days ago
100.0 % uptime
Today
SMS API Operational
90 days ago
100.0 % uptime
Today
SMS Engage API Operational
90 days ago
100.0 % uptime
Today
SMS Reporting API Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
Webhook Configuration API Operational
90 days ago
100.0 % uptime
Today
Messaging Apps Operational
90 days ago
100.0 % uptime
Today
Reporting API Operational
90 days ago
100.0 % uptime
Today
Webhook Configuration API Operational
90 days ago
100.0 % uptime
Today
ChatApps API Operational
90 days ago
100.0 % uptime
Today
ChatApps Management API Operational
90 days ago
100.0 % uptime
Today
Video Interaction Operational
90 days ago
100.0 % uptime
Today
Management API Operational
90 days ago
100.0 % uptime
Today
Reporting API Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Voice Messaging API Operational
90 days ago
100.0 % uptime
Today
Call Masking API Operational
90 days ago
100.0 % uptime
Today
Web Platform Operational
90 days ago
100.0 % uptime
Today
Homepage Operational
90 days ago
100.0 % uptime
Today
8x8 Connect Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
8x8 Converse Operational
90 days ago
100.0 % uptime
Today
Video Interaction agent portal Operational
90 days ago
100.0 % uptime
Today
External Connectivity Operational
90 days ago
100.0 % uptime
Today
SMS, Southeast Asia Operational
90 days ago
100.0 % uptime
Today
SMS, South Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Central Asia Operational
90 days ago
100.0 % uptime
Today
SMS, East Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Western Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Middle East Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Oceania Operational
90 days ago
100.0 % uptime
Today
SMS, Europe Operational
90 days ago
100.0 % uptime
Today
SMS, Africa Operational
90 days ago
100.0 % uptime
Today
SMS Toll-Free, North America Operational
90 days ago
100.0 % uptime
Today
SMS, Latin America Operational
90 days ago
100.0 % uptime
Today
Voice, Southeast Asia Operational
90 days ago
100.0 % uptime
Today
Voice, South Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Central Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Western Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Middle East Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Oceania Operational
90 days ago
100.0 % uptime
Today
Voice, Europe Operational
90 days ago
100.0 % uptime
Today
Voice, Africa Operational
90 days ago
100.0 % uptime
Today
Voice, North America Operational
90 days ago
100.0 % uptime
Today
Whatsapp Business API Operational
90 days ago
100.0 % uptime
Today
Viber Business API Operational
90 days ago
100.0 % uptime
Today
JaaS - Jitsi as a Service Operational
90 days ago
100.0 % uptime
Today
Dial-In / Dial-Out Operational
90 days ago
100.0 % uptime
Today
Video Services Operational
90 days ago
100.0 % uptime
Today
JaaS API Operational
90 days ago
100.0 % uptime
Today
Recording Operational
90 days ago
100.0 % uptime
Today
Transcription Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Number Lookup API Operational
90 days ago
100.0 % uptime
Today
Automation API Operational
90 days ago
100.0 % uptime
Today
Mobile Verification API Operational
90 days ago
100.0 % uptime
Today
Contacts API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Asia Pacific Platform Region – Scheduled Voice Platform Maintenance Jul 1, 2026 16:00-17:00 UTC

This exercise is part of our routine Business Continuity Planning and Disaster Recovery validation to ensure platform resilience and service continuity for all customers.

Start: 2 July 2026, 00:00 SGT (1 July 2026, 16:00 UTC)
End: 2 July 2026, 01:00 SGT (1 July 2026, 17:00 UTC)

Expected Impact: During this maintenance window, there will be a single interval of up to 1 minute where new calls may be dropped. No other service disruption is expected outside of this brief interval.

Our team will actively monitor the platform throughout the entire maintenance window. If you have any questions or observe any anomalies outside the expected impact window, please contact our Support Team at cpaas-support@8x8.com.
Posted on Jun 24, 2026 - 07:35 UTC

Partner Maintenance - Toward Malaysia Voice Number Masking Jul 7, 2026 14:00-16:00 UTC

Please be informed that our partner is conducting a scheduled maintenance towards Malaysia for Voice Number Masking.

Start: 7 July 2026, 22:00 SGT (7 July 2026, 14:00 UTC)
End: 8 July 2026, 00:00 SGT (7 July 2026, 16:00 UTC)

During the maintenance window, the active calls are maintained and immediate redials will connect calls.

If you have questions or observe any anomalies, please contact our Support Team at cpaas-support@8x8.com
Posted on Jun 26, 2026 - 09:02 UTC
Jun 29, 2026

No incidents reported today.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026
Partner Maintenance - Taiwan Operator
Completed - The scheduled maintenance has been completed.
Jun 25, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 16:00 UTC
Scheduled - Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there may be intermittent delays in delivering DLR (Delivery Reports) for SMS to and from Taiwan operator handsets.
Jun 16, 10:55 UTC
Jun 24, 2026
Meta: Cloud API — Medium disruptions
Resolved - The fix for the medium disruptions impacting the WhatApp Cloud API Platform has been deployed and this issue is now mitigated as of 03:00PM GMT on June 24th. Thank you for your patience.
Jun 24, 01:23 UTC
Identified - We are currently experiencing medium disruptions impacting the WhatsApp Cloud API. This issue started at 2:24PM GMT on June 24th. Our engineering teams are investigating the issue. We will provide another update within 4 hour or sooner if additional information is available.
Jun 24, 01:18 UTC
Meta: Cloud API - Calling — Medium disruptions
Resolved - The fix for the medium disruptions impacting the WhatApp Cloud API Calling has been deployed and this issue is now mitigated as of 03:00PM GMT on June 24th. Thank you for your patience.
Jun 24, 01:08 UTC
Identified - We are currently experiencing medium disruptions impacting the WhatApp Cloud API Calling. This issue started at 02:24PM GMT on June 24th. Our engineering teams are investigating the issue. We will provide another update within 4 hours or sooner if additional information is available.
Jun 24, 01:03 UTC
Jun 23, 2026

No incidents reported.

Jun 22, 2026
Partner Maintenance - Toward Malaysia - Digi
Completed - The scheduled maintenance has been completed.
Jun 22, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 16:00 UTC
Scheduled - Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Malaysia - Digi Malaysia handsets.
Jun 22, 06:06 UTC
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026
Operator Maintenance - Indonesia Indosat Ooredoo Hutchinson
Completed - The scheduled maintenance has been completed.
Jun 17, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 15:00 UTC
Scheduled - Please be informed that SMS BULK IOH (Indosat Ooredoo Hutchison) has scheduled a migration activity.

No service downtime is expected during this maintenance window. However, there may be brief network glitches or intermittent service disruptions while the migration is in progress.

We appreciate your understanding and apologize for any inconvenience this may cause.
Jun 17, 11:46 UTC
Jun 16, 2026
Operator Maintenance - Malaysia U Mobile
Completed - The scheduled maintenance has been completed.
Jun 16, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 19:00 UTC
Scheduled - Please be informed that the operator is conducting a scheduled maintenance. You may experience intermittent delivery towards Malaysia U Mobile during this period.
Jun 14, 07:23 UTC
Jun 15, 2026

No incidents reported.

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