All Systems Operational

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Current information on Service Availability
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Uptime over the past 90 days. View historical uptime.
SMS Operational
90 days ago
100.0 % uptime
Today
SMS API Operational
90 days ago
100.0 % uptime
Today
SMS Engage API Operational
90 days ago
100.0 % uptime
Today
SMS Reporting API Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
Webhook Configuration API Operational
90 days ago
100.0 % uptime
Today
Messaging Apps Operational
90 days ago
100.0 % uptime
Today
Reporting API Operational
90 days ago
100.0 % uptime
Today
Webhook Configuration API Operational
90 days ago
100.0 % uptime
Today
ChatApps API Operational
90 days ago
100.0 % uptime
Today
ChatApps Management API Operational
90 days ago
100.0 % uptime
Today
Video Interaction Operational
90 days ago
100.0 % uptime
Today
Management API Operational
90 days ago
100.0 % uptime
Today
Reporting API Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Voice Messaging API Operational
90 days ago
100.0 % uptime
Today
Call Masking API Operational
90 days ago
100.0 % uptime
Today
Web Platform Operational
90 days ago
100.0 % uptime
Today
Homepage Operational
90 days ago
100.0 % uptime
Today
8x8 Connect Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
8x8 Converse Operational
90 days ago
100.0 % uptime
Today
Video Interaction agent portal Operational
90 days ago
100.0 % uptime
Today
External Connectivity Operational
90 days ago
100.0 % uptime
Today
SMS, Southeast Asia Operational
90 days ago
100.0 % uptime
Today
SMS, South Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Central Asia Operational
90 days ago
100.0 % uptime
Today
SMS, East Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Western Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Middle East Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Oceania Operational
90 days ago
100.0 % uptime
Today
SMS, Europe Operational
90 days ago
100.0 % uptime
Today
SMS, Africa Operational
90 days ago
100.0 % uptime
Today
SMS Toll-Free, North America Operational
90 days ago
100.0 % uptime
Today
SMS, Latin America Operational
90 days ago
100.0 % uptime
Today
Voice, Southeast Asia Operational
90 days ago
100.0 % uptime
Today
Voice, South Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Central Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Western Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Middle East Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Oceania Operational
90 days ago
100.0 % uptime
Today
Voice, Europe Operational
90 days ago
100.0 % uptime
Today
Voice, Africa Operational
90 days ago
100.0 % uptime
Today
Voice, North America Operational
90 days ago
100.0 % uptime
Today
Whatsapp Business API Operational
90 days ago
100.0 % uptime
Today
Viber Business API Operational
90 days ago
100.0 % uptime
Today
JaaS - Jitsi as a Service Operational
90 days ago
100.0 % uptime
Today
Dial-In / Dial-Out Operational
90 days ago
100.0 % uptime
Today
Video Services Operational
90 days ago
100.0 % uptime
Today
JaaS API Operational
90 days ago
100.0 % uptime
Today
Recording Operational
90 days ago
100.0 % uptime
Today
Transcription Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Number Lookup API Operational
90 days ago
100.0 % uptime
Today
Automation API Operational
90 days ago
100.0 % uptime
Today
Mobile Verification API Operational
90 days ago
100.0 % uptime
Today
Contacts API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Asia Pacific Platform Region, Voice Infrastructure Maintenance (Zero Downtime Expected) May 25, 2026 16:00-17:00 UTC

We will be performing a scheduled maintenance for Voice services on our Asia Pacific Platform Region to enhance system performance and stability.

Start: May 26, 2026, 12:00 AM SGT (UTC+8)
End: May 26 2026, 01:00 AM SGT (UTC+8)

Expected Impact: None. This is a zero-downtime activity; all voice services will remain fully operational.

Our team will monitor the platform throughout the window. If you have questions or observe any anomalies, please contact our Support Team at cpaas-support@8x8.com
Posted on May 21, 2026 - 04:05 UTC
May 25, 2026

No incidents reported today.

May 24, 2026
Operator Maintenance - Japan NTT Docomo
Completed - The scheduled maintenance has been completed.
May 24, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 00:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 20, 06:49 UTC
Scheduled - Please be informed that the operator is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Japan NTT Docomo handsets.
May 23, 16:00 UTC
May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026
Asia Pacific Platform Region, Voice Infrastructure Maintenance (Zero Downtime Expected)
Completed - The scheduled maintenance has been completed.
May 19, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 16:00 UTC
Scheduled - We will be performing a scheduled maintenance for Voice services on our Asia Pacific Platform Region to enhance system performance and stability.

Start: May 20, 2026, 12:00 AM SGT (UTC+8)
End: May 20 2026, 01:00 AM SGT (UTC+8)

Expected Impact: None. This is a zero-downtime activity; all voice services will remain fully operational.

Our team will monitor the platform throughout the window. If you have questions or observe any anomalies, please contact our Support Team at cpaas-support@8x8.com
May 19, 03:35 UTC
May 18, 2026
Operator Maintenance - Philippines Globe
Completed - The scheduled maintenance has been completed.
May 18, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 16:00 UTC
Scheduled - Please be informed that the operator is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Philippines Globe handsets.
May 12, 09:04 UTC
May 17, 2026
Operator Maintenance - Philippines Globe
Completed - The scheduled maintenance has been completed.
May 17, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 19:00 UTC
Scheduled - Please be informed that the operator is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Philippines Globe handsets.
May 11, 10:30 UTC
May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026
Operator Maintenance - Toward Malaysia Tune Talk
Completed - The scheduled maintenance has been completed.
May 12, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 16:00 UTC
Scheduled - Please be informed that the operator is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Malaysia Tune Talk handsets.
May 6, 16:02 UTC
Operator Maintenance - Malaysia XOX
Completed - The scheduled maintenance has been completed.
May 12, 17:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 16:15 UTC
Scheduled - Please be informed that the operator is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Malaysia XOX handsets.
May 12, 03:03 UTC
May 11, 2026
Operator Maintenance - Malaysia Digi (International)
Completed - The scheduled maintenance has been completed.
May 11, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 16:00 UTC
Scheduled - Please be informed that the operator is conducting a scheduled maintenance. You may experience intermittent delivery towards Digi International during this period. There is no impact towards Digi Domestic traffic towards destination.
May 11, 02:57 UTC
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