Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Indonesia SmartFren handsets. Posted on
Nov 15, 2024 - 03:17 UTC
Resolved -
This incident has been resolved.
Nov 18, 11:47 UTC
Investigating -
We are experiencing an internal service issue in connect portal. When Client uploaded contact with Local format via Multichannel Sender, there is no option to select a country code.
As workaround we suggest to upload contacts with country code column on the file that need to upload, meanwhile our team still working for a permanent fix.
Nov 18, 10:35 UTC
Resolved -
This incident has been resolved.
Nov 16, 03:49 UTC
Investigating -
We would like to inform you that currently experiencing service degradation towards Vietnam Mobifone.
We are working with related network operators to investigate the incident. We apologize for the inconvenience caused if you are impacted and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
Nov 16, 02:44 UTC
Resolved -
This incident has been resolved.
Nov 11, 08:21 UTC
Investigating -
We are currently experiencing delivery issues towards Singapore M1. We are working with related network operators to investigate the incident.
We apologise for the inconvenience caused if you are impacted with any delivery delays and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
Nov 11, 06:59 UTC
Completed -
The scheduled maintenance has been completed.
Nov 7, 19:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 18:30 UTC
Scheduled -
Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Indonesia XL handsets.
Nov 5, 05:05 UTC
Resolved -
This incident has been resolved.
Nov 7, 11:07 UTC
Investigating -
We are currently experiencing delivery issues towards Pakistan Ufone. We are working with related network operators to investigate the incident.
We apologize for the inconvenience caused if you are impacted by any delivery delays and appreciate your continuous support with 8x8 CPaaS.
Please do reach out to cpaas-support@8x8.com for any further assistance.
Nov 7, 05:10 UTC