Degradation of Service - Delivery Issue towards Thailand Operators

Incident Report for 8x8 CPaaS

Resolved

This incident has been resolved.

Posted Jun 10, 2026 - 03:26 UTC

Investigating

We are currently experiencing delivery issues towards Thailand Operators.
To ensure continuity of service, we have rerouted our traffic to our backup route.

We are working with related network operators to investigate the incident.
We apologise for the inconvenience and appreciate your continuous support with 8x8 CPaaS.

Please do reach out to cpaas-support@8x8.com for any further assistance.

Posted Jun 10, 2026 - 01:53 UTC

This incident affected: External Connectivity (SMS, Southeast Asia).