Internal Service Issue: Access SMS Logs on Connect Portal for Indonesia Server

Incident Report for 8x8 CPaaS

Resolved

This incident has been resolved.

Posted Jan 15, 2025 - 08:59 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 15, 2025 - 07:54 UTC

Investigating

We are experiencing an internal service errors when access SMS logs on Connect Portal, and currently we are looking into the issue.
We do apologise for inconvenience caused.

Thank you.

Posted Jan 15, 2025 - 07:31 UTC

This incident affected: External Connectivity (SMS, Southeast Asia) and Web Platform (8x8 Connect).