Asia Pacific Platform Region, Infrastructure Upgrade (Zero Downtime Expected)

Scheduled Maintenance Report for 8x8 CPaaS

Completed

The scheduled maintenance has been completed.
Posted Jan 14, 2026 - 15:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 14, 2026 - 14:00 UTC

Scheduled

We will be performing a scheduled infrastructure upgrade on our Asia Pacific Platform Region to enhance system performance and stability.

Expected Impact: None. This is a zero-downtime activity; all services will remain fully operational.

Our team will monitor the platform throughout the window. If you have questions or observe any anomalies, please contact our Support Team at cpaas-support@8x8.com
Posted Jan 08, 2026 - 08:37 UTC
This scheduled maintenance affected: SMS (SMS API, SMS Engage API, SMS Reporting API, Webhook Configuration API), Web Platform (Homepage, 8x8 Connect, Developer Portal, 8x8 Converse, Video Interaction agent portal), Video Interaction (Management API, Reporting API), Messaging Apps (Reporting API, Webhook Configuration API, ChatApps API, ChatApps Management API), and Other (Number Lookup API, Mobile Verification API, Contacts API).