Scheduled Maintenance - Migration of Indonesia Voice Number Masking Service

Scheduled Maintenance Report for 8x8 CPaaS

Completed

The scheduled maintenance has been completed.

Posted Jan 12, 2026 - 18:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 12, 2026 - 17:00 UTC

Scheduled

We will be performing a planned administrative migration with our upstream carrier for our Indonesia voice number masking service. This is a background change to ensure continued service quality and compliance.

The maintenance window is scheduled as follows:
Start: January 13, 2026, 1:00 AM SGT (UTC+8)
End: January 13, 2026, 2:00 AM SGT (UTC+8)

During this window, we will be migrating our services in controlled batches. We have designed this process to be seamless and we do not anticipate any service interruption or impact on your call masking services.

We appreciate your understanding as we work to improve our services.

Posted Jan 08, 2026 - 07:14 UTC

This scheduled maintenance affected: Voice (Call Masking API).