Degradation of Service - Delivery Issue towards Philippine Smart/Sun

Incident Report for 8x8 CPaaS

Resolved

The incident has been resolved and Services have been restored.
Please do reach out to cpaas-support@8x8.com for any further assistance.

Posted Sep 17, 2021 - 08:30 UTC

Update

We are continuing to investigate this issue.

Posted Sep 17, 2021 - 08:27 UTC

Investigating

We are currently experiencing service degradation towards Philippines Smart/Sun We are working with related network operators to investigate the incident.

We apologise for the inconvenience caused if you are impacted, and appreciate your continuous support with 8x8 CPaaS.

Please do reach out to cpaas-support@8x8.com for any further assistance.

Posted Sep 17, 2021 - 08:06 UTC

This incident affected: External Connectivity (SMS, Southeast Asia).