Degradation of Service - Delivery Issue towards Indosat & Hutchinson Indonesia (IOH)

Incident Report for 8x8 CPaaS

Resolved

This incident has been resolved.

Posted Jan 09, 2026 - 04:47 UTC

Investigating

We are currently experiencing delivery issues towards Indosat & Hutchinson Indonesia (IOH). We are working with related network operators to investigate the incident.

We apologise for the inconvenience caused if you are impacted with any delivery delays and appreciate your continuous support with 8x8 CPaaS.

Please do reach out to cpaas-support@8x8.com for any further assistance.

Posted Jan 09, 2026 - 01:34 UTC

This incident affected: External Connectivity (SMS, Southeast Asia).