Degradation of Service - Delivery Issue towards Vietnam GTel

Incident Report for 8x8 CPaaS

Resolved

This incident has been resolved.

Posted Oct 19, 2021 - 12:03 UTC

Update

The issue has been identified and a fix is being implemented.

Posted Oct 15, 2021 - 07:55 UTC

Update

The issue has been identified and a fix is being implemented.

Posted Oct 14, 2021 - 03:41 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 12, 2021 - 03:39 UTC

Investigating

We are currently experiencing delivery issues towards Vietnam GTel. We are working with related network operators to investigate the incident.

We apologise for the inconvenience caused if you are impacted with any delivery delays and appreciate your continuous support with 8x8 CPaaS.

Please do reach out to cpaas-support@8x8.com for any further assistance.

Posted Oct 11, 2021 - 07:48 UTC

This incident affected: External Connectivity (SMS, Southeast Asia).