Degradation of Service - Delivery Issue towards Multiple Country Operators
Incident Report for 8x8 CPaaS
Resolved
This incident has been resolved.
Posted Oct 14, 2021 - 13:04 UTC
Investigating
We are currently experiencing delivery issues towards Multiple Country Operators. Impacted operators:

Argentina - Telefonica Moviles S.A., Telecom Personal, AMX Argentina (Claro)
Bolivia - Nuevatel, Entel Bolivia, Tigo Bolivia (Telecel)

To ensure continuity of service, we have rerouted our traffic to our backup route but some delay in the delivery may have been observed.

We are working with related network operators to investigate the incident.

We apologise for the inconvenience and appreciate your continuous support with 8x8 CPaaS.

Please do reach out to cpaas-support@8x8.com for any further assistance.
Posted Oct 12, 2021 - 11:03 UTC
This incident affected: External Connectivity (SMS, Latin America).