Degradation of Service Quality towards Indonesia Telkomsel

Incident Report for 8x8 CPaaS

Resolved

This incident has been resolved.

Posted Oct 13, 2021 - 02:19 UTC

Update

We are continuing to investigate this issue.

Posted Oct 12, 2021 - 11:12 UTC

Investigating

We are currently experiencing service degradation towards Indonesia Telkomsel. We are working with related network operators to investigate the incident.

We apologise for the inconvenience caused if you are impacted, and appreciate your continuous support with 8x8 CPaaS.

Please do reach out to cpaas-support@8x8.com for any further assistance.

Posted Oct 12, 2021 - 03:00 UTC

This incident affected: External Connectivity (SMS, Southeast Asia).