Partner Maintenance - Toward Philippines Smart

Incident Report for 8x8 CPaaS

Resolved

The incident has been resolved and Services have been restored at side of operator.

Posted Oct 11, 2021 - 22:11 UTC

Monitoring

We have received an update from the network operator that the incident is now resolved. We will continue to monitor the traffic to ensure a reliable service quality for our customers.

Further details regarding the root cause of the service degradation are still pending.

Please do reach out to cpaas-support@8x8.com for any further assistance.

Posted Oct 11, 2021 - 16:43 UTC

Investigating

Please be informed that our partner is conducting a scheduled maintenance. During the maintenance window, there could be intermittent delays delivering SMS to and from Philippines Smart handsets.

Posted Oct 11, 2021 - 16:00 UTC

This incident affected: SMS (SMS API).