Degradation of Service - Delivery Issue towards Indonesia - Telkomsel

Incident Report for 8x8 CPaaS

Resolved

This incident has been resolved.

Posted May 09, 2025 - 14:26 UTC

Monitoring

We have observed that the traffic quality has back to normal. We will continue to monitor the situation closely.

Posted May 09, 2025 - 14:09 UTC

Investigating

We are currently experiencing delivery issues towards Indonesia - Telkomsel. We are working with related network operators to investigate the incident.

We apologise for the inconvenience caused if you are impacted by any delivery delays and appreciate your continuous support with 8x8 CPaaS.

Please do reach out to cpaas-support@8x8.com for any further assistance.

Posted May 09, 2025 - 11:27 UTC

This incident affected: External Connectivity (SMS, Southeast Asia).